State Farm® Insurance Agent Doris Roberts

"Just got my life insurance with State Farm and Daniel my Agent was the biggest help and made sure everything was taken care of thanks you guys"

"Highly recommend! One thing I can say is that they’ve consistently provided me such a great experience. That goes for all the agents sheba and miles especially they’re always so helpful and friendly!"

"First impressions they say are always important and long lasting. Altho it was my first visit to Doris Roberts' office, the moment I came in, welcoming faces and friendly voices, was the best I've ever encountered, anywhere. A big high-five to the team and to you Doris, for greeting me with such a warm welcome. And then there's Sheba, who makes the word professional, sit above the highest of heights. A big thanks to her for being so patient, knowledgeable, and one who goes above and beyond in the job she do. A double high-five if there ever was one goes to Sheba....You rock!!! Sent by MBM"

"Thank you dakeisha for your excellent service. Everything went smoothly."

"Myles was awesome, saved me a lot of money and got me the exact coverages I needed!!!!"

"My agent Myles demonstrated exceptional proficiency in tailoring my insurance policy to my specific needs. I thoroughly enjoyed our productive collaboration, and I highly recommend Myles for any insurance-related requirements."

""Dakiesha is my agent. She is very attentive and knowledgeable in her career choice. I currently have one car insured, and now I’m about to cancel my Progressive insurance for my second car and add it to my State Farm account." i love it here"

"Customer Service is always top notch, Peyton is a joy to work with, and they have been a fantastic locally owned insurance office. Highly recommend!"

"Daniel Martinez was super fast and also concise. He understood what I needed and quickly acted on the insurance."

"Daniel is amazing! Great customer service and so patient."

"Doris Roberts,it was a pleasure getting insured through Quesheba.She was very knowledgeable and professional with meeting my needs."

"Payton was awesome!!!... She was personable and patient. I felt as if I was working with a good friend. Awesome and knowledgeable staff..."

"Agents do not follow up on their clients, customer service is a mess. If you want a headache this is the office for you !"

"Sheba is the best! She was very knowledgeable and helped me chose a life insurance plan beneficial for my family! I had a wonderful experience with her. She was very patient and understanding of my situation. Thanks Ms. Sheba 😊"

"Mr Myle's got me started and was very professional about doing so...Thanks again Mr Myles You Definitely Have A Dedicated Customer For Life..."

"Myles was a HUGE help and very knowledgeable. He was very attentive and eager to help me when I called. His customer service is top notch. Thank you Myles."

"I was in need of full coverage insurance. I was hesitant to call but once I chose to call I spoke with Daniel he was extremely professional and patient while I found the information he needed. Needless to say he took care of me and I was extremely pleased with the interaction and professionalism of Daniel. Today most definitely will refer my friends and family to come speak with Daniel he was awesome!!"

"Where should I start. I was hesitant with calling State Farm for a quote due to an open claim, which wasn't my fault. But then Ms. Payton answered the phone, and when say heaven sent I'm not over exaggerating. She was outstanding. Her customer service exceeded my expectations. This young lady was patient, understanding, and caring. On top of all of that , she was able to give me the best quote I had heard in the last two days. Music to my ears. All and all, thank you so much, Ms. Payton, keep up the wonderful work, and may God continue to bless you."

"Great experience with Myles"

"It was a pleasure to get referral to Myles he is a respectful intelligent man that stood on business with helping me get the right price for my car insurance today. If I was to be ask would I refer anyone I can truly say YES go see are give Myles a call Thank you for you honesty"

"I had a very pleasant experience with State Farm Agent Daniel Martinez. He is very patient, reliable, thorough, and knowledgeable. He took care of me with the most friendly attitude and was very quick to tackle all of my requests. I highly recommend him and this State Farm branch to anyone!"

"Daniel from State Farm is speedy. I got auto coverage with no wait time, friendly attitudes, within $14 and 74 cents in under 45 minutes."

"The staff at this agency are incompetent , unprofessional, and lack accountability. Ms. Roberts makes excuses for all that her team lacks and Jessica is ill equipped with the skills needed to communicate with clients written and verbally . Daniel and Myles try communicate well with customers but don't follow up throughly when questions or concerns arise . I received a text message stating that my policy would be dropped when I called to find out why the staff took days to determine why and what was needed . After they figured out what was needed it took days for the team to figure out how to provide the form to me. Jessica sent me a document to sign that would not open . Ms. Roberts allowed me to come to the office to attempt to sign the form knowing they were unable to open it too . Eventually ,Myles, who is very friendly, came to my job to have me sign it. The team refused to provide a scanned copy of the document and a note on their letterhead stating all the requirements had been met. Do not give your hard earned money to an agency that prioritizes 2hr lunch breaks over ensuring client's needs are met ."

"The experience that I watched a personal friend go through, was very unprofessional. I am happy to see the majority of you have had a great experience but a very close friend was treated poorly by the agent and staff."

"My experience working with Daniel M. was by far the best. As a new home owner, Daniel was patient, honest and very quick to respond with the information familiar to him or with the help of his co workers. I shopped several companies for several reasons, and realized my chances were getting slim to none. As a new home owner my story is very unique then most, Daniel was able to find the best home owner policy to best fit my situation along with helping me bundle with a car insurance policy and mortgage insurance policy. After he worked through quotes, I immediately canceled my precious car insurance whom I had a relationship with since 2021. I knew immediately bundling was the better option for me financially and logically after receiving the information from Daniel. I can go on and on, but in all I felt very comfortable and did not feel under pressure when it came to my decision making which I greatly appreciate throughout this process."