State Farm® Insurance Agent Doris Roberts

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What our customers say about us...

M S

May 30, 2024

5 out of 5

"I had a very pleasant experience with State Farm Agent Daniel Martinez. He is very patient, reliable, thorough, and knowledgeable. He took care of me with the most friendly attitude and was very quick to tackle all of my requests. I highly recommend him and this State Farm branch to anyone!"

Ursula G

May 24, 2024

5 out of 5

"Daniel from State Farm is speedy. I got auto coverage with no wait time, friendly attitudes, within $14 and 74 cents in under 45 minutes."

Andrica McDade

May 6, 2024

1 out of 5

"The staff at this agency are incompetent , unprofessional, and lack accountability. Ms. Roberts makes excuses for all that her team lacks and Jessica is ill equipped with the skills needed to communicate with clients written and verbally . Daniel and Myles try communicate well with customers but don't follow up throughly when questions or concerns arise . I received a text message stating that my policy would be dropped when I called to find out why the staff took days to determine why and what was needed . After they figured out what was needed it took days for the team to figure out how to provide the form to me. Jessica sent me a document to sign that would not open . Ms. Roberts allowed me to come to the office to attempt to sign the form knowing they were unable to open it too . Eventually ,Myles, who is very friendly, came to my job to have me sign it. The team refused to provide a scanned copy of the document and a note on their letterhead stating all the requirements had been met. Do not give your hard earned money to an agency that prioritizes 2hr lunch breaks over ensuring client's needs are met ."

h007p p

May 6, 2024

1 out of 5

"The experience that I watched a personal friend go through, was very unprofessional. I am happy to see the majority of you have had a great experience but a very close friend was treated poorly by the agent and staff."

Chelsey Stamps

May 2, 2024

5 out of 5

"My experience working with Daniel M. was by far the best. As a new home owner, Daniel was patient, honest and very quick to respond with the information familiar to him or with the help of his co workers. I shopped several companies for several reasons, and realized my chances were getting slim to none. As a new home owner my story is very unique then most, Daniel was able to find the best home owner policy to best fit my situation along with helping me bundle with a car insurance policy and mortgage insurance policy. After he worked through quotes, I immediately canceled my precious car insurance whom I had a relationship with since 2021. I knew immediately bundling was the better option for me financially and logically after receiving the information from Daniel. I can go on and on, but in all I felt very comfortable and did not feel under pressure when it came to my decision making which I greatly appreciate throughout this process."

Gloria Woodard

May 1, 2024

5 out of 5

"The experience of collaborating with the State Farm Agent Daniel Martinez was very joyful in that he took care of what I needed on the date I needed for car insurance. I thank him for his social ability in treating me with respect as a prospective client. He's an asset in knowing what's needed for the company! Keep up the good work!"

Angel Porcsyo

April 30, 2024

5 out of 5

"Shout out to Mr Daniel Martinez for getting me right with the great policy at a grate price"

Alex Martinez

March 31, 2024

5 out of 5

"Daniel helpped me with my auto quote and customer service was very polite and was very help full thank you Daniel M"

Sally Martinez

March 31, 2024

5 out of 5

"Daniel helped me with an insurance quote and was very knowledgeable. Thank you for your help Daniel."

Beauty Emely

March 30, 2024

5 out of 5

"Daniel was great! He has great interpersonal skills and was quick and efficient! Highly recommend going to him when you visit this agency!"

Kendra Norwood

March 22, 2024

5 out of 5

"I called wondering about the changes in my billing and why I couldn't see it on the app. Daniel Martinez was very patient and answered all my questions."

sebastian merrell

March 9, 2024

5 out of 5

"Daniel was very patient and helpful. He helped me for hours late on a Friday and he got me a great bundle deal. Thank you Daniel !"

Joylise Mitchell

March 8, 2024

5 out of 5

"I was in desperate need for insurance and all other agencies I received quotes from were astronomically high. I received an email from Daniel Martinez and decided to follow up with him, so happy I did. Daniel was able to get me the cheapest quote which included more than I wanted. Miles was also extremely nice and helpful in helping me finalize my insurance policy. I would highly recommend these two! Thank you both Daniel and Miles! 😊"

yogi bear

March 8, 2024

5 out of 5

"The agents here are very friendly to me as a client and made sure that I was happy with my life insurance. And Daniel the guy I was talking with got everything in order and made sure my family is going to be taken care of if anything happens to me. Thanks guys."

Chris Saldana

March 6, 2024

5 out of 5

"I spoke to Daniel Martinez very good service he made everything easy and broke everything down for me I recommend yall to check him out"

EUNICE COOKS

February 15, 2024

5 out of 5

"I needed a policy and the young lady Quasheba helped and now my insurance is in force!"

Ron T

February 14, 2024

5 out of 5

"I’ve kept most of my insurance policies through State Farm for a long time. After relocating to Houston and some research of who I’d want my agent to be, I can happily say Doris Roberts and her staff are people who take care of you! Thanks for all your assistance on my last visit Sheba"

Melanie Washington

December 18, 2023

5 out of 5

"I want to thank Mrs.Quasheba Lee-Omagbemi for her help today. Customer Care for her is top priority! I came there with a concern and left with it being resolved. 👍👍😊🙂💯💯"

Sabrina thomas

December 18, 2023

5 out of 5

"I had a great experience with Myles! I had questions about my renewal of my car insurance policy, and he answered all of my questions and I inquired about life insurance policies. He is very knowledgeable. His complete honesty is the reason that I purchased the life insurance the same day. I would recommend anyone who was seeking insurance of any kind to reach out to them. Ask for Myles!"

Laprecious Patterson

December 8, 2023

5 out of 5

"Myles was a pleasure to work with. Answered all my questions and got me the best rate."

Naomy Valeriano

November 17, 2023

5 out of 5

"Great service and pricing! Myles was so helpful and will definitely always go back to him for any of my car insurance needs!"

Diamond Makey

October 23, 2023

5 out of 5

"Myles was so helpful and he made the process so easy. My interaction with him was memorable for sure!!"

B Hicks

September 26, 2023

5 out of 5

"Wonderful agency. I worked with Faye, she was kind and professional. Looking forward to working with her more often in the future."

Doyle Gipson

September 25, 2023

5 out of 5

"Fayshawn Caston prompt assistance was greatly appreciated."

Denise Strong

September 19, 2023

5 out of 5

"I was very pleased with the professional and courteous service that I received from Myles and Fayshawn. They patiently listened to my needs and concerns then offered me the best coverage package and discounts available to me for my automobile."

What our customers say about us...

M S

May 30, 2024

5 out of 5

"I had a very pleasant experience with State Farm Agent Daniel Martinez. He is very patient, reliable, thorough, and knowledgeable. He took care of me with the most friendly attitude and was very quick to tackle all of my requests. I highly recommend him and this State Farm branch to anyone!"

Ursula G

May 24, 2024

5 out of 5

"Daniel from State Farm is speedy. I got auto coverage with no wait time, friendly attitudes, within $14 and 74 cents in under 45 minutes."

Andrica McDade

May 6, 2024

1 out of 5

"The staff at this agency are incompetent , unprofessional, and lack accountability. Ms. Roberts makes excuses for all that her team lacks and Jessica is ill equipped with the skills needed to communicate with clients written and verbally . Daniel and Myles try communicate well with customers but don't follow up throughly when questions or concerns arise . I received a text message stating that my policy would be dropped when I called to find out why the staff took days to determine why and what was needed . After they figured out what was needed it took days for the team to figure out how to provide the form to me. Jessica sent me a document to sign that would not open . Ms. Roberts allowed me to come to the office to attempt to sign the form knowing they were unable to open it too . Eventually ,Myles, who is very friendly, came to my job to have me sign it. The team refused to provide a scanned copy of the document and a note on their letterhead stating all the requirements had been met. Do not give your hard earned money to an agency that prioritizes 2hr lunch breaks over ensuring client's needs are met ."

h007p p

May 6, 2024

1 out of 5

"The experience that I watched a personal friend go through, was very unprofessional. I am happy to see the majority of you have had a great experience but a very close friend was treated poorly by the agent and staff."

Chelsey Stamps

May 2, 2024

5 out of 5

"My experience working with Daniel M. was by far the best. As a new home owner, Daniel was patient, honest and very quick to respond with the information familiar to him or with the help of his co workers. I shopped several companies for several reasons, and realized my chances were getting slim to none. As a new home owner my story is very unique then most, Daniel was able to find the best home owner policy to best fit my situation along with helping me bundle with a car insurance policy and mortgage insurance policy. After he worked through quotes, I immediately canceled my precious car insurance whom I had a relationship with since 2021. I knew immediately bundling was the better option for me financially and logically after receiving the information from Daniel. I can go on and on, but in all I felt very comfortable and did not feel under pressure when it came to my decision making which I greatly appreciate throughout this process."

Gloria Woodard

May 1, 2024

5 out of 5

"The experience of collaborating with the State Farm Agent Daniel Martinez was very joyful in that he took care of what I needed on the date I needed for car insurance. I thank him for his social ability in treating me with respect as a prospective client. He's an asset in knowing what's needed for the company! Keep up the good work!"

Angel Porcsyo

April 30, 2024

5 out of 5

"Shout out to Mr Daniel Martinez for getting me right with the great policy at a grate price"

Alex Martinez

March 31, 2024

5 out of 5

"Daniel helpped me with my auto quote and customer service was very polite and was very help full thank you Daniel M"

Sally Martinez

March 31, 2024

5 out of 5

"Daniel helped me with an insurance quote and was very knowledgeable. Thank you for your help Daniel."

Beauty Emely

March 30, 2024

5 out of 5

"Daniel was great! He has great interpersonal skills and was quick and efficient! Highly recommend going to him when you visit this agency!"

Kendra Norwood

March 22, 2024

5 out of 5

"I called wondering about the changes in my billing and why I couldn't see it on the app. Daniel Martinez was very patient and answered all my questions."

sebastian merrell

March 9, 2024

5 out of 5

"Daniel was very patient and helpful. He helped me for hours late on a Friday and he got me a great bundle deal. Thank you Daniel !"

Joylise Mitchell

March 8, 2024

5 out of 5

"I was in desperate need for insurance and all other agencies I received quotes from were astronomically high. I received an email from Daniel Martinez and decided to follow up with him, so happy I did. Daniel was able to get me the cheapest quote which included more than I wanted. Miles was also extremely nice and helpful in helping me finalize my insurance policy. I would highly recommend these two! Thank you both Daniel and Miles! 😊"

yogi bear

March 8, 2024

5 out of 5

"The agents here are very friendly to me as a client and made sure that I was happy with my life insurance. And Daniel the guy I was talking with got everything in order and made sure my family is going to be taken care of if anything happens to me. Thanks guys."

Chris Saldana

March 6, 2024

5 out of 5

"I spoke to Daniel Martinez very good service he made everything easy and broke everything down for me I recommend yall to check him out"

EUNICE COOKS

February 15, 2024

5 out of 5

"I needed a policy and the young lady Quasheba helped and now my insurance is in force!"

Ron T

February 14, 2024

5 out of 5

"I’ve kept most of my insurance policies through State Farm for a long time. After relocating to Houston and some research of who I’d want my agent to be, I can happily say Doris Roberts and her staff are people who take care of you! Thanks for all your assistance on my last visit Sheba"

Melanie Washington

December 18, 2023

5 out of 5

"I want to thank Mrs.Quasheba Lee-Omagbemi for her help today. Customer Care for her is top priority! I came there with a concern and left with it being resolved. 👍👍😊🙂💯💯"

Sabrina thomas

December 18, 2023

5 out of 5

"I had a great experience with Myles! I had questions about my renewal of my car insurance policy, and he answered all of my questions and I inquired about life insurance policies. He is very knowledgeable. His complete honesty is the reason that I purchased the life insurance the same day. I would recommend anyone who was seeking insurance of any kind to reach out to them. Ask for Myles!"

Laprecious Patterson

December 8, 2023

5 out of 5

"Myles was a pleasure to work with. Answered all my questions and got me the best rate."

Naomy Valeriano

November 17, 2023

5 out of 5

"Great service and pricing! Myles was so helpful and will definitely always go back to him for any of my car insurance needs!"

Diamond Makey

October 23, 2023

5 out of 5

"Myles was so helpful and he made the process so easy. My interaction with him was memorable for sure!!"

B Hicks

September 26, 2023

5 out of 5

"Wonderful agency. I worked with Faye, she was kind and professional. Looking forward to working with her more often in the future."

Doyle Gipson

September 25, 2023

5 out of 5

"Fayshawn Caston prompt assistance was greatly appreciated."

Denise Strong

September 19, 2023

5 out of 5

"I was very pleased with the professional and courteous service that I received from Myles and Fayshawn. They patiently listened to my needs and concerns then offered me the best coverage package and discounts available to me for my automobile."